91 – Humanizing Healthcare: Beyond The Metrics and Back To Care ft Rafi Salazar

  • 91 – Humanizing Healthcare: Beyond The Metrics and Back To Care ft Rafi Salazar 00:00
Subscribe on your favourite platform

Healthcare has become more about efficiency, productivity and profit and less about client satisfaction and individualized care. Many of us feel stuck in a system that isn’t working for us – we’re forever trying to keep up with KPI’s, policies and procedures. And ‘the system’ certainly isn’t the most beneficial for our clients. In this episode I am joined by Rafi Salazar. Rafi is an occupational therapist, principal owner of Rehab U Practice Solutions, author of the book: Better Outcomes: A Guide to Humanizing Healthcare and host of the podcast: The Better Outcomes Show.   

In this episode we explore:  

  • how to put people ahead of policies 
  • the biopsychosocial model of care 
  • how to develop meaningful client relationships 
  • empowering people to lead their own life 

We imagine a new paradigm of healthcare – one that is focused on what matters, not what counts.  

Learn more about Rafi here:

Website: Rafi Salazar

Facbook: Rehab U

Share this

Join Our Private Facebook Family

A space where like-minded open-minded OT’s jam on all things well-being, occupation, lifestyle optimisation, coaching and entrepreneurship. It’s a safe place where you can learn from a global collective of therapists and evolve into the holistic OT professional you desire to be.

If joining our tribe of heart-centred aligned action takers sounds like a “HELL YES” to you…..we’ll see you on the inside.



Share the love with your OT besties so together we can create a ripple effect.

For the

Inspired OT’s

Do you want to blur the line between work and play; and get your hands on the latest inspo, updates and strategies to propel your OT career and business forward?

Hey there!


I'm Rhiannon Crispe

Occupational therapist, personal trainer and mindset coach here to help you live out your OT dream. Let’s do it!