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91 – Humanizing Healthcare: Beyond The Metrics and Back To Care ft Rafi Salazar

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  • 91 – Humanizing Healthcare: Beyond The Metrics and Back To Care ft Rafi Salazar 00:00
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Healthcare has become more about efficiency, productivity and profit and less about client satisfaction and individualized care. Many of us feel stuck in a system that isn’t working for us – we’re forever trying to keep up with KPI’s, policies and procedures. And ‘the system’ certainly isn’t the most beneficial for our clients. In this episode I am joined by Rafi Salazar. Rafi is an occupational therapist, principal owner of Rehab U Practice Solutions, author of the book: Better Outcomes: A Guide to Humanizing Healthcare and host of the podcast: The Better Outcomes Show.   

In this episode we explore:  

  • how to put people ahead of policies 
  • the biopsychosocial model of care 
  • how to develop meaningful client relationships 
  • empowering people to lead their own life 

We imagine a new paradigm of healthcare – one that is focused on what matters, not what counts.  

Learn more about Rafi here:

Website: Rafi Salazar

Facbook: Rehab U

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About_Rhiannon_3

I'm Rhiannon Crispe

Occupational therapist, personal trainer and mindset coach here to help you live out your OT dream. Let’s do it!