Healthcare has become more about efficiency, productivity and profit and less about client satisfaction and individualized care. Many of us feel stuck in a system that isn’t working for us – we’re forever trying to keep up with KPI’s, policies and procedures. And ‘the system’ certainly isn’t the most beneficial for our clients. In this episode I am joined by Rafi Salazar. Rafi is an occupational therapist, principal owner of Rehab U Practice Solutions, author of the book: Better Outcomes: A Guide to Humanizing Healthcare and host of the podcast: The Better Outcomes Show.
In this episode we explore:
- how to put people ahead of policies
- the biopsychosocial model of care
- how to develop meaningful client relationships
- empowering people to lead their own life
We imagine a new paradigm of healthcare – one that is focused on what matters, not what counts.
Learn more about Rafi here:
Website: Rafi Salazar
Facbook: Rehab U
